return-policy

Return & Cancellation Policy

General Policy

All purchases of stall space are considered final upon payment. However, we understand that circumstances can change. Please refer to the following conditions for refunds:

Cancellation by the Vendor

  • 1 Day: If you cancel your stall space in less than 24 hours of booking, you are eligible for a full refund minus 10% of the stall amount.
  • 1-7 Days: If you cancel your stall space between 1-7 days of booking, you are eligible for a full refund minus 15% of the stall amount.
  • 8-80 Days: If you cancel your stall space between 8-80 days of booking, you are eligible for a full refund minus 30% of the stall amount.
  • 81-125 Days: If you cancel your stall space between 81-125 days of booking, you are eligible for a full refund minus 50% of the stall amount.

Note: If you cancel your stall 60 days or less before the expo, 100% of the stall value will be non-refundable.

Refund Process

To request a refund, please contact our customer service team at Corporate@momentsunlimited.in with your booking reference number and reason for cancellation. Refunds will be processed to the original method of payment within 10-15 business days after approval.

No-Show Policy

If a vendor fails to attend the event without prior notice, no refund will be issued.

Contact Us

If you have any questions about our refund policy or need assistance, please contact us at customer.service@momentsunlimited.in or call us at [+91 7574811444]. Thank you for your understanding and cooperation.

Sincerely,
Moments Events and Entertainment